Term and Conditions

Welcome to Northlight Shop! These Terms and Conditions govern your use of our website and purchases of our Christmas decorations. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. Introduction

Northlight Shop (“we,” “us,” or “our”) operates the website christmahomedecor.com, specializing in high-quality Christmas decorations including artificial trees, ornaments, lights, and seasonal home accents. Our mission is to bring the magic of Christmas to homes worldwide with quality products and exceptional service.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website only for lawful purposes
• Not attempt to circumvent any security measures
• Not use our products for any commercial purposes without prior written consent
• Comply with all applicable laws and regulations in your jurisdiction
• Ensure you are of legal age to form binding contracts in your jurisdiction

3. Products and Services Description

Northlight Shop offers a wide range of Christmas decorations including:

• Artificial Christmas Trees
• Christmas Ornaments and Figurines
• Christmas Lights and Accessories
• Christmas Garland and Greenery
• Christmas Inflatables and Outdoor Decorations
• Christmas Doormats and Home Accents
• And many other seasonal items

We strive to provide accurate product descriptions and images. However, slight variations may occur, and colors may differ slightly due to monitor settings.

4. Ordering and Payment Terms

Order Process

When you place an order:

• You will receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• During peak season, processing may take up to 3 business days
• We reserve the right to cancel any order before shipment

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment information on our servers.

Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.

5. Shipping Policy

Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment

Shipping Areas

We ship worldwide, excluding some Asian countries and remote areas. Delivery times are estimates and may vary during holidays or due to customs processing.

Order Tracking

Once your order ships, you will receive a tracking number via email to monitor your delivery.

6. Returns and Exchanges

Return Window

We accept returns and exchanges within 15 days of delivery date.

Return Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Include your order number and reason for return/exchange
3. Wait for authorization and instructions from our team
4. Securely package items in original condition with all tags and packaging
5. Ship to: Northlight Shop Returns, 1611 E Front St, Butte, US 59701

Refund Policy

Once we receive and inspect your return:

• Refunds are processed within 3-5 business days
• Refunds are issued to your original payment method
• Original shipping fees are non-refundable
• Credit/Debit Card refunds: 5-10 business days after processing
• PayPal refunds: 3-5 business days after processing

Exchange Policy

We’re happy to exchange items for:

• Different size or color of the same product (subject to availability)
• Alternative Christmas decoration of equal value
• Store credit for future Christmas shopping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Northlight Shop or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Northlight Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or website
• Unauthorized access to or alteration of your transmissions or data
• Any matter relating to the website beyond our reasonable control

Our maximum liability to you for any claim related to your purchase shall not exceed the purchase price of the product in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, and if necessary, through the appropriate courts in Butte, Montana.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

12. Contact Information